Callinna Refund and Returns Policy
Overview Last Updated: [24/11/2023]
At Hbshua, we want to ensure your satisfaction with our products. This Refund and Returns Policy outlines the procedures for refunds and returns for purchases made through our website [hbshua.com].
Returns:
If you are not completely satisfied with your purchase, you may initiate a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
Refunds:
Upon receiving your returned item, we will inspect it and notify you regarding the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 2 business days.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately at [[email protected]]. We will guide you through the return process and arrange for a replacement or refund.
Return Shipping:
Customers are responsible for the cost of return shipping unless the item received is damaged or defective. We recommend using a trackable shipping service to ensure that we receive your returned item.
Exchanges:
We currently do not offer exchanges. If you need a different item, please return the original item for a refund and place a new order.
Cancellations:
If you wish to cancel your order, please contact us within 24 hours of purchase. Once the order has been processed and shipped, it cannot be canceled.
Contact Us:
For any questions or concerns regarding returns and refunds, please contact our customer support at [[email protected]].
Updates to Refund and Returns Policy:
This Refund and Returns Policy may be updated periodically. Please review the policy regularly to stay informed about our processes.
By making a purchase on [hbshua.com], you agree to the terms outlined in this Refund and Returns Policy.
Thank you for choosing Hbshua.